Refund policy
Here’s a professional refund policy for a Shopify store that sells digital products such as beat packs, drum kits, sample packs, MIDI files, and FL Studio themes.
Refund Policy
Last Updated: June 27, 2022
At WavBatch, we appreciate your support and strive to provide high-quality digital products.
Digital Products
Because all of our products are digital downloads, all sales are final. Once a purchase has been completed and the files have been delivered or made available for download, we are unable to offer refunds, returns, or exchanges.
Exceptions
A refund or replacement may be considered if:
- You accidentally purchased the same product more than once.
- The files are corrupted or cannot be downloaded.
- You received the wrong product.
- There is a technical issue that we are unable to resolve.
If any of these situations apply, please contact us within 7 days of your purchase.
Download Issues
If you’re having trouble accessing your files, don’t worry—we’re happy to help. Before requesting a refund, please reach out so we can resolve the issue as quickly as possible.
Unauthorized Chargebacks
If a chargeback is filed after successfully receiving digital products, we reserve the right to suspend access to future downloads and refuse future purchases.
Contact Us
If you have any questions about your order, contact us at:
Email: wavbatch@gmail.com
Please include:
- Your order number
- The email used for the purchase
- A brief description of the issue
We aim to respond within 24–48 business hours.
Thank you for supporting NewMoney4x. We appreciate your business and are committed to providing quality sounds and excellent customer support.